Services
Operations & Systems Review
Identify gaps and strengthen internal systems
• workflows
• risks
• recommendations
Reporting & Documentation Systems
Build clarity and donor-ready structures
• templates
• tracking
• documentation
SOPs & Internal Processes
Design usable, structured workflows
• procurement
• HR
• approvals
Packages
- Engagements are structured but can be adapted based on organizational needs.
- Tailored packages can be developed upon request.
- Pro-bono package available (package D).
Package A
Operations & Systems Diagnostic
A focused review of your organization’s operational systems to identify gaps, risks, and opportunities for improvement.
Duration: 2-3 weeks
Best for:
• NGOs feeling “messy”
• leadership unsure what’s broken
• new / growing teams
Outcome:
A clear understanding of what’s working, what’s not, and what to fix first.
What’s Included:
• 1–2 stakeholder calls
• Review of current workflows (ops, reporting, documentation)
• Assessment of risks + inefficiencies
• Clear, structured recommendations report
.
Package C
Systems Implementation & Advisory
Ongoing support to help your team apply, adapt, and embed new systems into daily operations.
Duration: 2-3 months+
Best for:
• orgs that don’t just want a plan
• teams needing hands-on guidance
• leadership wanting a thought partner
Outcome:
Systems that are not just designed, but actually used and sustained.
What’s Included:
• Regular check-ins (weekly / biweekly)
• Support in applying systems
• Adjustments based on reality
• Guidance on operational decisions
• Light/in-depth team coaching
.
Package B
Reporting & Operational Systems Design
Design and structure the internal systems needed to manage reporting, documentation, and operations effectively.
Duration: 4-6 weeks
Best for:
• orgs with funding but weak systems
• teams struggling with donor reporting
• scaling organizations
Outcome:
Clear, usable systems that bring structure and consistency to how your organization operates.
What’s Included:
• Design of reporting flows
• Supporting documentation structure
• Templates (tracking, reporting, etc.)
• Alignment with donor expectations
• Internal workflow mapping
Package D
Pro Bono: Systems Strengthening Engagement
I offer a limited number of pro bono engagements each quarter to support NGOs in strengthening their operational and reporting systems.
Priority is given to organizations with strong leadership engagement and a clear intention to implement recommendations.
Duration: 2-4 weeks
These engagements are:
• Application-based
• Limited in number
• Prioritized for organizations with strong impact potential and clear commitment to implementation
What’s Included:
• 1 diagnostic review
• Focused recommendations
• Light guidance session